Contact us

Talk to a real person

Questions about an order, a product or a return? Send us a message and you'll hear back within 24 hours, every day of the week.

Email us support@masessa.com

The fastest way to reach us. We read every message ourselves and reply within 24 hours, seven days a week.

Send an email
Call us +1 360 760 3454

Prefer to talk it through? Give us a call during business hours and we'll sort it out together.

Call us
Business hours

Monday to Friday
8:00 AM to 6:00 PM

Saturday and Sunday
10:00 AM to 4:00 PM

All times Eastern Time (ET). Emails are answered within 24 hours, also on weekends.

Company address

Masessa LLC
1521 Barnett Cir
Carmichael, CA 95608
United States

This is our business address, not a store or pickup location.

Returns & Fulfillment Center

205 Hartford Ave
Bellingham, MA 02019
United States

Please contact us before sending a return, so we can guide you through the process and make sure it goes smoothly.

Our promise

Every message gets a reply within 24 hours.

No bots, no endless waiting. Whether you have a question about your order or want to check something before you buy, we're here and happy to help.

Send us a message

Masessa  ·  Carmichael, United States